AI Feedback Analytics Turn Feedback into Action
Use AI to analyse open feedback and satisfaction surveys at scale. Discover key themes, urgent issues, and customer sentiment with intelligent analytics software.
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Real-Time Customer Insights from Open Feedback
Your customers are talking. Are you really listening?
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Our AI-powered sentiment tool reads every open comment—no matter how long, messy, or emotional—and pulls out exactly what you need to know. You get a clear summary, the key themes driving feedback, automatic action points, and a sentiment score that lets you track trends over time.
All the insight. None of the manual work.
What Is AI Feedback Analytics?
Traditional survey analysis often ignores open text because it’s too time-consuming to handle. Our AI feedback tool changes that—analysing free-text comments at scale to deliver real insight you can act on immediately.
From short reactions to full rants, nothing is missed. You’ll know what people are feeling, why they feel it, and what you can do next.
Sentiment Analysis : Letting the Data Speak for Itself.
How it works
Every Comment Analysed. Every Pattern Revealed.
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Our AI works behind the scenes to make sense of open feedback in seconds. Here’s how:
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Text In – Customers respond in their own words
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AI Analysis – The tool scans, classifies, and scores the text
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Themes Identified – Similar feedback is grouped into trends
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Sentiment Scored – Positive, neutral, or negative—instantly
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Action Points Highlighted – See what to address first
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Track Over Time – Monitor how changes improve sentiment scores
